Rebate Pending
What it does
Section titled “What it does”The queue of rebate payouts waiting for staff approval.
Where to find it
Section titled “Where to find it”Promotions & Rewards -> Rebate -> Rebate Pending
Common tasks
Section titled “Common tasks”- Review the pending rebate amounts.
- Approve to pay, or reject with a reason.
Held for review
Section titled “Held for review”The Held for review tab, next to All, lists only the pending grants waiting for a person to decide. The number on the tab shows how many are waiting, up to 99+. Each held row shows why:
- Risk signal - a fraud signal matched the player.
- Above rule maximum - the grant is bigger than its rule’s current maximum.
- Player suspended - the player is suspended.
Automatic payout skips these grants. Pay or reject them here.